1) Do TOCS tickets provide the necessary information to properly locate?  

  Yes No

2) Please rate the following categories of your TOCS tickets (1 being poor, 5 being best):

            Contact Information:    1 2 3 4 5

            Type of Work:    1 2 3 4 5

            Clear and Concise Marking Instructions:    1 2 3 4 5

            Street and/or Intersection Accuracy:    1 2 3 4 5

3) How do you currently receive your tickets (Please select all that apply)?

            Fax
            Data (printer)
            Data (software)
            Email
            FTP

4) Are you satisfied with this method of receiving tickets?    Yes No

            If not, are you interested in other forms of delivery, such as email?  

           Yes No

5) Do you receive tickets in a timely manner?    Yes No

            If not, what do you consider "timely"?   

6) Are you receiving your emergency voice notifications in a timely manner? 

   Yes No

    If not, please comment:   

7) When communicating with the TOCS staff, please rate the following (1 being poor, 5 being best):   

            Resends:    1 2 3 4 5

            Helpfulness:    1 2 3 4 5

            Friendliness:    1 2 3 4 5

            Database changes:    1 2 3 4 5

8) Have you visited our web site before (www.tnonecall.com)?    Yes No

9) Was the web site valuable to you?    Yes No

10) Please provide the following contact information: