GeoRemote Information & Training Calendar

 

TOCS offers FREE training to anyone interested in entering their own tickets remotely.

The training is presented by one of two methods:

1. Attending a training seminar at the center in Nashville.

• 2. Attending an interactive, remote session.  This session is offered via the internet & can be viewed from your own office.

• Training, using either method, lasts about 3 - 4 hours, with breaks.

• Training will cover basic ticket entry & mapping.

• When entering tickets you will receive an immediate confirmation number (ticket), start date & time.

• On-demand viewing of training videos & downloadable documents.

• Our trainer, can be reached at 615-367-1110 x7192 or jdeidiker@tnonecall.com.
• GeoRemote Training Video & Test Links (password required, contact our Trainer):

Training Videos Link...click here 

• ( Note: We suggest you watch the videos in the following order.)
• 1. Downloading Remote Desktop
• 2. GeoCall Login
• 3. Caller Info
• 4. Work Site Info
• 5. Getting To Map
• 6. Map Tools

• Click here for GeoRemote Training Tests

• Click here to download Remote Documentation: (These are basic help documents to assist you in your training).

 

The calendar below shows already scheduled classes which would be closed and not available for training.

Please contact the trainer when ready to sign-up.